*Images are for illustrative purposes. Actual product appearance may vary.
Typing-centre management — applications, documents, tokens and billing on one counter screen
- Application & Transaction Log
- Token & Customer Queue
- Document Templates
- Customer Profiles
- Pricing, Receipts & Daybook
- Typist Productivity
- Status Updates
- Screen per Counter
- 1
- Minutes per Repeat Job
- 2
- Transactions Logged
- 100%
- Unbilled Applications
- 0
Run the Whole Counter From One Screen
Orca Scribe is built for typing centres and business service shops — the places where customers come to file applications, type documents and pay for government and corporate transactions. It turns a busy counter into an orderly, trackable workflow.
From the moment a customer takes a token to the printed receipt, every step — application type, documents, typist, fee and status — is captured, so nothing slips and every transaction is accounted for.
Faster Counters
Saved customer profiles and templates turn a 10-minute job into a 2-minute one.
Nothing Unbilled
Every application carries its fee — the daybook reconciles, leakage disappears.
Bilingual & VAT-Ready
English/Arabic receipts and GCC VAT built in — compliant out of the box.
Multi-Branch
Run several centres from one login with per-branch books and a group view.
Role-Based Access
Typists, cashiers and managers each see exactly what they should.
Local Support
Setup, training and a support team that answers — on the ground in the region.
Orca Scribe shares the ORCA data core — so counter takings flow into accounting, typist commission feeds payroll, and management sees live numbers across branches. Bilingual receipts and offline resilience are standard.
Everything the Counter Needs
Modules
| Application & Transaction Log | Log every application by service type — government, corporate or personal — with fees and reference numbers. |
|---|---|
| Token & Customer Queue | Issue tokens, manage the waiting line and route customers to the right counter. |
| Document Templates | Reusable typing templates and saved customer details — fill forms in seconds, not minutes. |
| Customer Profiles | Keep documents, IDs and history per customer so repeat work is instant and traceable. |
| Pricing, Receipts & Daybook | Per-service pricing, VAT-ready receipts and a closing daybook that reconciles itself. |
| Typist Productivity | Per-typist transaction counts and commission — see who's producing, pay accurately. |
| Status Updates | Notify customers by WhatsApp/SMS when an application is ready or a step is complete. |
| Search & Audit | Find any transaction by customer, date or reference; full audit trail for compliance. |
Switch on the modules your centre uses — all on one shared customer and ledger.
Resources
See Orca Scribe on Your Counter
Book a live demo with your own services and price list — we set it up, you drive.
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