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Service hall with a queue ticket kiosk, now-serving display and counter displays

*Images are for illustrative purposes. Actual product appearance may vary.

OrcaQu Queue Management Software
Queue Management Solution

Ticket dispensers, counter displays and calling systems for busy service areas

  • Touch-screen ticket kiosks with multilingual prompts
  • Counter and main hall displays with the calling list
  • Automatic multilingual voice announcements
  • Calling terminals plus central management and reports
  • Ticket Kiosk
  • Counter Display
  • Hall Display
  • Voice Calling
  • Calling Terminal
  • Central Console

Works with WhatsApp Queue Management

The Hardware Suite

Everything Between the Door and the Counter

Ticket Dispensers

Touch-screen kiosks that issue tickets by service type, with multilingual prompts.

Counter Displays

Per-counter LED and LCD displays showing the ticket being served.

Main Hall Displays

Central screens with the full calling list, announcements and media.

Voice Calling

Automatic audio announcements in multiple languages as tickets are called.

Calling Terminals

Desktop units or software consoles for staff to call, hold and transfer tickets.

Central Management

Branch-wide configuration, live monitoring and service reports from one console.

Customer Journey

From Ticket to Counter

1

Take a Ticket

Touch-screen kiosks that issue tickets by service type, with multilingual prompts.

2

Called Out Loud and On Screen

Counter and main hall displays show the ticket being served, with automatic voice announcements in multiple languages.

3

Served and Measured

Staff call, hold and transfer tickets from their terminal; branch-wide monitoring and service reports come from one console.

Better Together

Pairs With WhatsApp Queuing

The hardware suite and WhatsApp queue management run on the same ORCA core — so a customer who took a ticket at the kiosk and one who joined from their phone stand in the same line, called from the same console.

Plan Your Service Area

Tell us your counters, services and daily footfall — we will design the layout and quote the same working day.

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